03/19/2026
Table of ContentsAI is now embedded in everyday work, and managed service providers (MSPs) face a new reality: ensuring customers are AI-ready. Organizations are no longer asking for device management alone, but also for the strategies that strengthen identity, compliance, and access governance. Gartner predicts that all IT work will involve AI by 2030, making secure, scalable operational foundations a business imperative today.
Yet many MSPs still rely on fragmented tools to manage growing multitenant environments, limiting their ability to scale profitably and fully realize the value of Microsoft 365 licenses, including Business Premium, E3, E5 and E7.
AvePoint is proud to participate in Microsoft’s #IntuneForMSPs Partner Program. Together, Microsoft Intune and the AvePoint Confidence Platform – Elements Edition give MSPs a unified operational layer to deliver secure, scalable, and AI‑ready managed services.
The Operational Challenge of Managing Intune at Scale
As organizations move from AI experimentation to real deployment, solutions like Microsoft 365 Copilot depend on strong foundations: secure identities, compliant devices, consistent policies, and governed data access. Without these controls, AI introduces risk instead of delivering value.
Yet many partners still manage Intune tenant by tenant, relying on:
- Manual configuration and policy replication.
- Duplicated onboarding and offboarding workflows.
- Fragmented visibility across customer environments.
For MSPs managing 50, 100, or even more tenants, this model quickly breaks down, driving configuration drift and straining engineering resources. As AI adoption accelerates and expectations rise, MSPs need standardization, automation, and centralized control to scale Intune profitably and deliver AI‑ready environments.
Scale Intune Delivery with AvePoint Confidence Platform – Elements Edition
AvePoint Elements provides MSPs with a purpose‑built operational layer for Microsoft Intune. Instead of managing customers tenant by tenant or switching between portals, MSPs can centrally administer hundreds or thousands of customer environments from a single platform, turning Intune into a scalable managed service offering.
Centralized Multitenant Management
Manage users, devices, policies, and configurations across all customers from one interface. Eliminate portal-hopping, simplify day-to-day administration, and deliver consistent Intune services at scale.
Intune Baselines and Drift Detection
Define standardized Intune baselines based on MSP’s best practices. Assess customer environments against those standards, continuously detect configuration drift, and maintain consistency over time — without manual audits.
Configuration Rollback and Version Control
Apply Intune configuration changes with full visibility into what will change before deployment. If an update causes issues, quickly roll back to a known-good state — reducing risk during large-scale changes.
Automated User and Device Lifecycle Management
Standardize onboarding, offboarding, and device lifecycle workflows across tenants. Automation reduces manual effort, improves reliability, and accelerates time-to-value for new customers.
Unified Device, Policy, and App Operations
Manage Intune-connected devices, compliance policies, configuration profiles, and applications from a single interface. Perform common actions — restart, retire, wipe, update, or remediate — without disrupting technician workflows.
Copilot Readiness and AI Foundations
Evaluate whether customer environments meet the foundational requirements for AI adoption, including compliant devices, secure identities, and governed access, helping MSPs package AI readiness as a repeatable service.
Operational Visibility Across Customers
Gain clear insight into device compliance, endpoint health, and identity posture across your entire customer base. Proactively identify risk, prioritize remediation, and clearly demonstrate service value to customers.
Together, these capabilities allow MSPs to operationalize Intune, not just deploy it, transforming modern device management into a scalable, AI-ready managed service.
Real-World Example: Indeno Cuts Tenant Deployment from 30 Hours to Under One
By standardizing Microsoft 365 and Intune configurations with AvePoint Elements, Indeno significantly improved how it provisions and manages new customer environments:
- Tenant provisioning reduced from ~30 hours to under one hour, dramatically accelerating customer onboarding.
- Active engineering effort reduced to as little as 30 minutes.
- Newly deployed tenants consistently achieved a Microsoft Secure Score above 85%.
The result is a predictable, secure, and scalable operating model, turning Microsoft 365 and Intune delivery into a repeatable managed service foundation that supports both growth and AI readiness.
Enabling the Next Generation of Microsoft Partner Services
Microsoft’s vision for its partner ecosystem is clear: help customers securely adopt Microsoft 365, maximize license value, and prepare for the future of work.
The collaboration between Microsoft Intune and AvePoint directly supports this vision by enabling MSPs to:
- Increase Intune adoption across their customer base.
- Deliver consistent, scalable modern management services.
- Improve operational efficiency and service margins.
- Build differentiated, AI‑ready managed service offerings.
With this better‑together approach, Microsoft delivers the foundation and AvePoint provides the operational scale MSPs need to standardize services, improve margins, and grow profitably.
Explore how Microsoft Intune, extended with the AvePoint Confidence Platform – Elements Edition, helps MSPs standardize, automate, and manage AI-ready environments across their customer portfolio, turning AI readiness into a repeatable, revenue-generating service.
