AvePoint Elements empowers Managed Service Providers (MSPs) to deliver cutting-edge services aligned with the latest tools, trends, and industry best practices for your customers. Elements provides consolidated and comprehensive insights, simplified compliance monitoring and a transparent view of performance to enhance your overall service delivery and customer satisfaction. With this release, Elements continues to empower MSPs to drive operational efficiencies and accelerate digital transformation with new enhancements that provide a unified and streamlined experience for both MSPs and their customers. Here’s what’s new for June 2023:
What’s New in the Elements Platform?
New Reporting Center
Web-based reporting empowers you to send reports directly to your customers, facilitating timely and efficient distribution while ensuring seamless accessibility. With this streamlined approach, you can now effortlessly deliver critical insights and updates, enhancing the overall customer experience and showing managed service value to your customers.
With this release, Elements introduces additional reporting capabilities to now allow you to obtain data extracts in a form that can be manipulated into your existing reports with other vendors. Elements now offers reporting capabilities that don’t have to be programmed against APIs and can be easily viewed or downloaded in the user interface.
Additionally, Elements now offers the following new reporting enhancements for Cloud Backup for M365:
- Web-based reporting that can be reviewed with your customers
- Report history to show value and review trends and improvement over time
- Additional configuration options to control what data is shown on the reports
Protect the insights, apps, and automation that drives your business with Power Platform Backup
Elements now offers additional capabilities to further support Power Platform Backup with new Power Apps support. Available via AvePoint Cloud Backup, protect your critical data and information and ensure business continuity with backup and recovery for your Power BI workspaces, flows, and now Power Apps.
Drive Growth and Operational Efficiency with Powerful Integrations and Built-in Capabilities
New APIs and integrations are now available for you to retrieve Cloud Backup job information for Microsoft 365, Google, and Salesforce, enabling you to build seamless data integrations across your systems. Enable your users to access raw data for custom visualization, integrate information from our products into their PSA system, and extract product license details for seamless integration with their own systems. Surface not only individual customer backup information, but also aggregated data to give you a single pane of view across multiple tenants and customers including the dashboard, customer directory, Insights report, Nitro, and more!
To learn how you can take advantage of these latest updates to extend and differentiate your modern, cloud-based managed service offerings, visit our website.