Miken’s client, a financial services organization, had been leveraging Slack for over a year in conjunction with G Suite before considering Office 365.
“When Microsoft revealed Teams, our client’s interest in Office 365 peaked. Why would you continue using Slack if you can have all of that real-time collaboration tied into the pure integration and immersion of Office 365?” said Chief Technology Architect Jason Robison, Miken Technologies.
During their client’s consideration and evaluation of Office 365, Miken found this to be a suitable time to leverage Microsoft’s Customer Immersion Experience. Through this hands-on involvement; Miken’s client was able to step into the shoes of an Office 365 owner and feel the seamless collaboration, notably with Microsoft Teams.
“The Customer Immersion Experience really pushed this company in the direction of Office 365,” said Robison.
Natively migrating a G Suite to Office 365 requires an app password to be created for each individual account and a 2-step verification to be turned on, making a native migration very time intensive.
In order to make Office 365 a viable option, Miken would need to not only migrate 220GB of their client’s G Suite content, but also their Slack environment to Microsoft Teams while maintaining all prior conversation records.
This quickly ruled out natively migrating from Slack into Teams, which is where Miken’s expertise in finding and evaluating a third-party solution was key.