Important: These terms govern enrollment in AvePoint's U.S. UX Research participant pool only. They do not promise selection for a research activity and do not govern payment of any study incentive. Any incentive will be handled under a separate study-specific Feedback Incentive Agreement, if and when the participant is selected for a study. Any raffle, sweepstakes, drawing, or chance-based promotion requires separate official rules and prior AvePoint Legal approval.
1. Purpose. Participant is voluntarily enrolling in AvePoint's user experience research participant pool (the "Participant Pool") so that AvePoint may contact Participant about potential future user experience research, product feedback, usability testing, interviews, workshops, surveys, design feedback sessions, or similar research activities related to AvePoint products, services, features, concepts, prototypes, or designs (each, a "Research Activity").
2. Eligibility and Scope. These Terms are intended for use by AvePoint, Inc. with individual representatives of existing AvePoint customers located in the United States. Participant represents that Participant is at least eighteen (18) years old and has legal capacity to accept these Terms. The Participant Pool is not currently intended for public sector participants, government employees, or participants located outside the United States unless AvePoint Legal provides prior written approval.
3. Voluntary Enrollment; No Obligation. Enrollment is voluntary. Participant is not required to enroll in the Participant Pool or participate in any Research Activity. Enrollment does not require Participant or Participant's employer to purchase, renew, recommend, or continue using any AvePoint product or service. AvePoint is not obligated to invite Participant to any Research Activity, and Participant is not obligated to accept any invitation.
4. Future Contact Permission. Participant authorizes AvePoint and its U.S. UX Research or related product teams to contact Participant using the contact information submitted at enrollment for purposes of managing the Participant Pool, confirming Participant's interest and eligibility, screening for potential Research Activities, inviting Participant to Research Activities, administering participation logistics, re-presenting the then-current version of these Terms before or in connection with a Research Activity invitation, and sending Participant Pool-related notices. Participant may withdraw from the Participant Pool at any time as described in Section 8.
5. Participant Information Collected. AvePoint may collect and process Participant's name, business email address, employer/customer name, job role or user type, product usage context, research preferences, availability, responses to enrollment or screening questions, participation history, and related administrative information submitted by Participant or generated through Participant Pool administration (collectively, "Participant Pool Information"). AvePoint may also maintain electronic acceptance records as described in Section 18 and the Operational Requirements below, but only to the extent such information is captured by the applicable enrollment workflow or otherwise technically available to AvePoint.
6. Use of Participant Pool Information. AvePoint may use Participant Pool Information to administer the Participant Pool, identify potential participants for Research Activities, communicate with Participant, avoid over-contacting participants, maintain records of permissions and withdrawal requests, re-present then-current terms before or in connection with Research Activity invitations, and improve AvePoint's user research operations. AvePoint will not sell Participant Pool Information.
7. Privacy Notice. AvePoint will process Participant Pool Information in accordance with applicable privacy laws and AvePoint's Privacy Notice, available at https://www.avepoint.com/company/privacy-notice. Privacy rights requests may be sent to privacy@avepoint.com.
8. Withdrawal from Participant Pool. Participant may withdraw from the Participant Pool at any time by using any unsubscribe or opt-out mechanism provided by AvePoint, by contacting the AvePoint research contact identified in the enrollment form or related communication, or by emailing privacy@avepoint.com. Withdrawal means AvePoint should stop contacting Participant for future Research Activity invitations, subject to reasonable processing time and retention of records as needed for legal, compliance, audit, or administrative purposes.
9. No Incentive at Enrollment; No Drawings or Sweepstakes. Participant acknowledges that enrollment in the Participant Pool does not entitle Participant to any gift card, payment, reimbursement, prize, raffle entry, sweepstakes entry, drawing entry, chance-based promotion, or other incentive. If Participant is later selected for a Research Activity that includes an incentive, Participant may be required to separately review and accept AvePoint's then-current study-specific Feedback Incentive Agreement before participating in that Research Activity or receiving the incentive. Any raffle, sweepstakes, drawing, or other chance-based promotion must be approved in advance by AvePoint Legal and governed by separate official rules.
10. Study-Specific Terms; Re-Presentation of Current Pool Terms. Each Research Activity may have its own requirements, including eligibility criteria, scheduling details, consent to recording, confidentiality reminders, incentive terms, tax documentation, and other study-specific terms. Those requirements will be presented separately, where applicable. AvePoint may also re-present the then current version of these Terms before or in connection with any Research Activity invitation and may require Participant to accept the then-current version before participating in that Research Activity. If there is a conflict between these Terms and a later study-specific agreement for a particular Research Activity, the study-specific agreement controls solely for that Research Activity.
11. Confidentiality. Participant may receive or learn non-public information regarding AvePoint products, services, features, roadmaps, concepts, designs, prototypes, research, business plans, or other confidential information ("AvePoint Confidential Information"). Participant shall not disclose or use AvePoint Confidential Information except as necessary to evaluate or participate in the applicable Research Activity or as otherwise authorized by AvePoint in writing. These confidentiality obligations do not apply to information that is publicly available through no breach of these Terms, already known without confidentiality obligation, independently developed without use of AvePoint Confidential Information, or required to be disclosed by law if Participant gives AvePoint prompt notice where legally permitted. Confidentiality obligations survive withdrawal from the Participant Pool.
12. Customer and Employer Restrictions. Participant represents that Participant is participating in a professional capacity as an employee or authorized representative of Participant's employer/customer and that enrollment and future participation do not violate any law, regulation, employer policy, contract, ethics rule, procurement rule, gift policy, confidentiality obligation, or other restriction applicable to Participant. Participant is responsible for obtaining any required employer approval before participating in any Research Activity or accepting any incentive.
13. Restricted Participant Categories. Participant should not enroll or participate if Participant is prohibited from doing so by law, policy, or contractual obligation. Participant further represents that Participant is not a government employee, public official, employee of a state-owned entity, employee of a U.S. federal contractor where participation or receipt of anything of value would be inconsistent with applicable rules, or a healthcare professional subject to gift or transparency limitations, unless AvePoint Legal has approved participation in writin
14. No Competitive or Sensitive Information. Participant shall not share, and AvePoint shall not solicit, competitively sensitive information regarding Participant's employer or third parties, including non-public pricing, costs, customer lists, commercial strategy, non-public commercial terms, or other information that Participant is not authorized to disclose.
15. Feedback Rights. To the extent Participant provides comments, suggestions, ideas, concepts, observations, or other feedback to AvePoint in connection with the Participant Pool or any Research Activity ("Feedback"), Participant grants AvePoint, to the maximum extent Participant has the right to do so, a perpetual, irrevocable, worldwide, royalty-free, sublicensable right to use, modify, disclose, distribute, incorporate, and otherwise exploit Feedback for any lawful business purpose without compensation or attribution. Participant represents that Participant has the necessary rights and authority, including employer approval where required, to provide such Feedback.
16. Recordings and Separate Consent. Enrollment in the Participant Pool does not, by itself, authorize AvePoint to record Participant. Any audio, video, screen, or transcript recording for a particular Research Activity requires separate study-specific notice and consent. Participant may decline or withdraw consent to further recording as provided in the relevant study-specific process.
17. Retention. AvePoint may retain Participant Pool Information while Participant remains enrolled in the Participant Pool and for up to three (3) years after Participant withdraws from the Participant Pool or after Participant's last interaction with the Participant Pool, whichever is later, unless a longer retention period is required or permitted by applicable law, legal process, audit, dispute, tax, accounting, compliance, or other legitimate business need. AvePoint may retain records of withdrawal requests as needed to honor such requests and may retain de-identified or aggregated research insights indefinitely.
18. Electronic Acceptance and Records. Participant acknowledges and agrees that electronic acceptance of these Terms constitutes Participant's electronic signature and has the same force and effect as a handwritten signature. AvePoint may retain records regarding acceptance of these Terms, including Participant name, business email address, customer/employer name, timestamp of electronic acceptance, version number of these Terms, affirmative acceptance indicator, and any IP address, session identifier, respondent ID, or similar technical identifier only to the extent captured by the applicable enrollment workflow or otherwise technically available to AvePoint.
19. Relationship of the Parties. These Terms do not create an employment, agency, partnership, joint venture, or other similar relationship between AvePoint and Participant, or any contractual relationship between AvePoint and Participant's employer/customer beyond any separate written agreement between AvePoint and that custome
20. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AVEPOINT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THE PARTICIPANT POOL, ANY RESEARCH ACTIVITY INVITATION, OR THESE TERMS. THE PARTICIPANT POOL IS PROVIDED "AS IS" AND "AS AVAILABLE."
21. Export Controls and Sanctions. Participant represents that Participant is not located in, resident in, or a national of Cuba, Iran, North Korea, Syria, or the Crimea, Donetsk, Luhansk, Kherson, or Zaporizhzhia regions of Ukraine, and is not on any applicable restricted party list.
22. Changes to Terms. AvePoint may update these Terms from time to time. AvePoint may re-present the then-current version of these Terms before or in connection with any Research Activity invitation and may require Participant to accept the updated version before remaining in the Participant Pool or participating in a future Research Activity. Material changes to these Terms will not apply retroactively to a Research Activity completed before the updated Terms were presented unless otherwise required by applicable law.
23. Governing Law and Venue. These Terms are governed by the laws of the Commonwealth of Virginia, excluding conflict-of-law rules. The exclusive venue for any dispute arising from or related to these Terms is in the state and federal courts of the Commonwealth of Virginia located in the City of Richmond, Virginia.
24. General; Amendment; Waiver; Survival. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect. Participant may not assign these Terms without AvePoint's prior written consent. AvePoint may assign these Terms to an affiliate or in connection with a merger, reorganization, sale of assets, or other corporate transaction. No waiver of any provision of these Terms will be effective unless in writing and signed by AvePoint, and any waiver will apply only to the specific instance expressly identified. AvePoint's failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision. Sections intended by their nature to survive, including Sections 7, 8, 9, 11, 12, 14, 15, 17, 18, 20, 21, 23, and 24, survive withdrawal from the Participant Pool or termination of these Terms, subject to the retention limits and exceptions stated in Section 17.
Electronic Acceptance
BY CHECKING THE BOX BELOW AND SELECTING "I AGREE," PARTICIPANT:
- ACKNOWLEDGES THAT PARTICIPANT HAS READ AND UNDERSTANDS THESE TERMS;
- AGREES TO BE LEGALLY BOUND BY THESE TERMS;
- CONSENTS TO FUTURE CONTACT FOR U.S. UX RESEARCH PARTICIPANT POOL PURPOSES;
- REPRESENTS THAT PARTICIPANT IS AT LEAST EIGHTEEN (18) YEARS OLD AND HAS AUTHORITY TO ACCEPT THESE TERMS;
- CONSENTS TO THE USE OF ELECTRONIC SIGNATURES AND ELECTRONIC RECORDS; and
- ACKNOWLEDGES THAT THE THEN-CURRENT TERMS MAY BE RE-PRESENTED BEFORE OR IN CONNECTION WITH A FUTURE RESEARCH ACTIVITY INVITATION.
I have read and agree to the U.S. UX Research Participant Pool Terms & Consent.