Assistant Project Manager (GovTech)

About AvePoint

AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes approximately 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!

We are seeking a highly skilled and detail-oriented Assistant Project Manager to join our Programme Management Office. The ideal candidate will have over a decade of experience in administration, operations, and customer service, with a proven track record of engaging with stakeholders across diverse levels and backgrounds. This role requires strong problem-solving abilities, excellent communication skills, and the ability to work under pressure and multitask effectively. 

Key Responsibilities:

• Manage and operate Government-to-Employee surveys for Whole-of-Government (WOG) on satisfaction of public officers with ICT tools. 

• Collaborate with vendors and various departments to ensure smooth survey operations, including materials preparation, database management, coordinating meetings with Government agencies and troubleshooting issues during live surveys. 

• Handle electronic Direct Mail (eDM) dissemination and marketing communication, including managing the comms calendar, creating the eDM playbook, liaise with stakeholders to ensure quality and seamless dissemination of WOG eDM. 

• Manage databases in SharePoint and support the development, testing, and live operations of surveys. 

• Conduct pre-event and post-event follow-up activities, including After Action Reviews (AAR). 

• Support the dashboard with database access list management, testing, data analytics, and reporting. 

• Provide secretariat support for management meetings, including polling and scheduling agenda items, event and logistics support and utilizing AI tools. 

• Provide project administrative support, including conducting polls to collate inputs, tracking of project progress, and participating in team discussions to enhance processes. 

• Perform other duties as assigned, including any additional project administrative or support tasks as required. 

Qualifications: 

• Over 3 years of experience in operations, project management and administration service. 

• Proficient in communication, active listening, and interpersonal skills. 

• Strong problem-solving abilities and detail oriented. 

• Experience in program management, secretarial and administrative support. 

• Proficient in MS Office (Word, Outlook, Excel, PowerPoint), MS Teams, Qualtrics, Tableau. 

• Fluent in English.