The gates are now open! Access everything AvePoint in our new customer portal.
Call anytime, any day! Just dial one of the numbers listed below and you’ll instantly be connected to a member of our support staff.
It’s easy. Just fill out the online form, upload error logs and images, press submit—and voila!
Need an update on your existing support ticket? Send us an email and we’ll get back to you ASAP!
Customers with premier maintenance can call us 24/7!
If you’re on other maintenance contracts, feel free to give us a call during your business hours.
United States/Canada: Toll free - +1.800.661.6588 (option 2)
Australia: +61 3 7019 2458
United Kingdom: +44 207 421 5199 (option 2)
Germany: +49 800 3002340
Austria: +43 800 3002340
Switzerland: +41 800 3002340
Belgium/Netherlands/Nordics: +31 20 399 5567
Other Worldwide: +1.201.793.1111 (option 2)
All web support requests, such as submitting tickets and uploading error logs, are now centralized in our portal. Please access the portal to create an account or sign in!
Email support*: email@example.com
*Email Message Service is only available for updates to already existing cases.
When contacting technical support, please be ready to provide the following information so we can better assist you.
*We recommend calling us for an immediate response
Let our experts take care of managing the software we build. We provide timely, reliable service so you can spend your time focusing on other projects.
AvePoint is committed to supporting your technology investment according to the included Lifecycle Policy.
You have successfully submitted your request.
An AvePoint representative will be reaching out shortly to learn more about how we can help!
Our experts are on it! We'll be in touch shortly to get you set up.
Thanks - We've received your submission.