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Even though Microsoft Teams has exploded in popularity since its launch a few years ago, it can still be a bit of a challenge onboarding new users. With this in mind, we polled some of the most respected voices in the Microsoft 365 community to see what advice they had for organizations implementing Teams for the first time. Let’s see what they had to say!
Craft a Microsoft Teams Playbook
Add Your Intranet as an App
It’s hard to choose a #1 tip because the culture, size, and industry of an organization can change how exactly Microsoft Teams fits into an individual’s daily work life. However, to truly make it the “hub of collaboration,” my suggestion is to provide access to your intranet (or SharePoint) as an app into Teams.
This does not mean solely to put the homepage of your intranet in Teams, but to create an alternative and/or use tabs within the app to provide the essential information people are looking for. As a result, this creates even stronger stickiness for working every day, and almost every minute, in Microsoft Teams. (Adam Levithan)
Thorough Training and Demos
I am a firm believer in training the organization on how to use the tool and allowing them to provide feedback on how Teams will be utilized. Not all departments work the same and to have organizational feedback is key to success. The more they feel involved and the more you show them how to make things easier they will be more receptive.
Also, when starting with Teams I like to do varying demos with setups that relate to the individuals or departments like Project Management, Sales, etc. It gives them ideas and is more realistic to them if you are using examples of their own content. (Stacy Deere-Strole)
Leverage Power Users and the News Tab
Learning Resources Are Your Friend
I agree with Adam. Adding your Intranet as an app (or better said, making it part of your Teams journey) will increase Microsoft Teams adoption. New projects such as Project Oakdale, Syntex, Lists, and all of those experiences directly linked to your data+knowledge will boost adoption. Many teams also need learning resources (training, videos, FAQ, sessions, and community discussions to learn, expand, and share. (Gokan Ozcifci)