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What is a Proactive Government: The Importance of Civic Engagement Systems

As traditional methods of communication are eclipsed by the age of social media and smartphones, governments must adapt to avoid getting left behind. To this end, Microsoft’s CityNext program is helping cities embrace modern technology and devices to increase efficiency, reduce costs, and better serve constituents. As one of the first Microsoft partners to participate in CityNext, AvePoint Public Sector is also committed to providing solutions that allow cities to leverage new technology and become more proactive. With our Citizen Connect solutions, we’ve helped cities improve engagement with citizens, creating a two-way discussion via unified engagement systems:

But before you can adopt this approach, it’s important to understand:

  • What exactly is a civic engagement system? How do you create one?
  • What are the challenges associated with traditional public engagement models?
  • How can unified engagement systems address those challenges?

To get the answers to these questions and more, access these free resources from Governing, Microsoft, and AvePoint:

For more information on our solutions for Microsoft CityNext, please visit our website.

Kate Juanengo
Kate Juanengo
Kate was formerly a specialist on AvePoint's Corporate Communications team.


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