The AvePoint Solution
AvePoint Cloud Backup, as WJE’s IT leaders discovered, was well suited to carry the torch.
Cloud Backup is a 100% SaaS solution that provides automated, comprehensive backup and restore services for M365, Salesforce, and Dynamics 365. It features built-in storage and encryption and offers flexible pricing plans based on the number of users or the amount of data.
WJE considered several backup services, and ultimately chose Cloud Backup to protect 3 TB of company data in M365.
“Once we made the decision, it was quick,” said Gregory, who, working with Khan and AvePoint support teams, deployed the solution in March 2021. “AvePoint has been a great partner in the transition.”
With AvePoint, backups are performed four times daily. Cloud Backup’s detailed reporting capabilities allow IT teams to address any issues that arise — no waiting and no uncertainty.
“Cloud Backup gives us email updates if something failed or if there’s something important we should know so that we can quickly check on things,” said Khan, who also praised the solution’s broad capabilities. “It provides backup for other Microsoft services, such as Planner, which other solutions don’t provide. Those components really make my life easier.”
WJE is also interested in adopting additional Cloud Backup capabilities, including delegated administration and the Ava chatbot, in the future.
For now, “we really like the ease of use and the level of control that AvePoint Cloud Backup provides,” said Gregory. “We can set ground rules — maybe I don’t want a particular Team to be backed up, for example. Until now, that type of granularity was hard to find.”
WJE teams have only had to recover one file via Cloud Backup, and the restore process was simple.
WJE has now turned to AvePoint for help with another project: migrating on-premises SharePoint portal data to SharePoint Online using AvePoint’s Migration as a Service (MaaS) solution.
MaaS is a full consultation and migration implementation service. AvePoint experts work with each customer’s scope and requirements to design and execute a thorough, phased migration plan that includes a discovery phase, comprehensive testing, and guided onboarding during the transition.