Upgrading to SharePoint 2013 Service Pack 1 Causes Issues with DocAve 6

Details:

Issue: After updating the SharePoint farm where DocAve 6 is installed to SharePoint Server/Foundation 2013 Service Pack 1, you may experience the following symptoms:

All jobs fail with an and the following exception appears in the Agent log file: "TargetInvocationException: Exception has been thrown by the target of an invocation. For more information on this exception, see http://www.DocAve.com/EventID.aspx?id 2405."

Farm tree cannot load and the following error message appears: "An error occurred while loading the node. You may not have enough permissions. For further details, refer to the "Permission Requirements for DocAve Modules" section of the DocAve 6 Installation Guide."

Cause: While updating to SharePoint Server/Foundation 2013 Service Pack 1, the role members of the db_owner database roles are automatically removed in the SharePoint databases related to the updated farm, such as SharePoint Configuration database and SharePoint content databases. The Agent accounts for this farm no longer have the db_owner roles in the corresponding SharePoint databases. The db_owner role is required for DocAve Agents to interact with the SharePoint object model.

Solution: After updating the SharePoint farm where DocAve 6 is installed to SharePoint 2013 Server/Foundation Service Pack 1, grant the Agent accounts the db_owner roles in all of the databases related to the updated SharePoint farm in SQL Server. For details on the SQL permissions required for using each DocAve module, refer to the "Appendix A: Permission Requirements for DocAve Modules" section in the DocAve 6 Installation Guide.