License expired error message

Search and filter

KB Article ID: 10828

Product: Connector - File Share
Product Version: 6.1.0.0
SharePoint Version: 2010

Details:

If you’re getting the error message Your license for Connector has expired, and this module is not available until a new license is applied, but your Connector license is still valid, check that the agent type for Connector is selected.

Cause:

DocAve unchecks the Connector agent type if the corresponding content database is offline or if the SQL Server service is not running.