License expired error message

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KB Article ID: 10828

Product:Connector - File Share
Product Version:6.1.0.0
SharePoint Version:2010

Details:

If you’re getting the error message Your license for Connector has expired, and this module is not available until a new license is applied, but your Connector license is still valid, check that the agent type for Connector is selected.

Cause:

DocAve unchecks the Connector agent type if the corresponding content database is offline or if the SQL Server service is not running.