Content databases and Storage Manager BLOBs fail to backup during Platform Restore
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KB Article ID: 10876
| Product: | Backup and Restore |
| Product Version: | 6.1.0.0 |
| SharePoint Version: | 2010 |
Details:
If content databases fail to backup in Platform Restore jobs, check to see if SQL and MSDTC are timing out when DocAve performs some transactions during the backup. If this issue appears, the Storage Manager BLOBs will fail to backup when the database fails to backup.
To solve this issue, increase the Transaction Time-Out Value. Refer to Microsoft’s article for instructions on How To Change the Transaction Time-Out Value for MTS or COM+.
If you encounter this issue, please contact AvePoint Technical Support at support@avepoint.com. Please be sure to reference this KB article ID.