KB Article ID: 11268
Product: | Backup and Restore |
Product Version: | 6.0.2.0 |
SharePoint Version: | 2010 |
Details:
The cache data in the following directory is used to store index files: …\AvePoint\DocAve6\Manager\Media\cache\data_platform\Farm. The cache can help improve the efficiency of loading farm structure and restore related information. If the cache is deleted, it will only affect the speed of loading trees and restoring data. If the slowdown is acceptable to the user, it can be deleted. Moreover, when deleting some occupied caches, do not force their deletion since there may be jobs currently running.
It is recommended to delete the cache when no job is running. After the deletion, if you’re running a new job, a new cache will be generated again.
If you encounter this issue, please contact AvePoint Technical Support at support@avepoint.com. Please be sure to reference this KB Article ID.