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Technical Support

We at AvePoint are committed to providing the highest quality support to our customers and understand that our success can only be achieved from your complete satisfaction.



  Support Resources

   Search Knowledge Base

  User Guides

  Patch Updates
  Purchase Upgrades & Maintenance

  Product White Papers


  Contact Support


Customers purchasing AvePoint’s maintenance packages receive fast and on-demand technical support. We can work directly with your environment via online remote access technology and find the best solution to any of your questions.

   Open a Support Ticket
Call us toll-free at 800-661-6588 (US/Canada)
  International callers please dial +1-201-793-1111, Option 2

Phone support hours:
7:00 am – 7:00 pm EST, excluding weekends and major holidays. AvePoint Customers with Premium Maintenance contracts are entitled to 24×7 support. Please contact your support representative for more details.