Partner Success Manager

About AvePoint

AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes approximately 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.

Key Responsibilities

• Partner Engagement & Expansion
• Build strong relationships with strategic and existing Backup-only partners.
• Develop tailored strategies to introduce and position AvePoint Elements.
• Identify cross-sell and upsell opportunities across the partner ecosystem.

• Enablement & Education
• Deliver onboarding, training, and certification programs.
• Equip partners with sales playbooks, brochures, and technical resources.
• Host workshops, webinars, and 1:1 sessions to deepen product understanding.

• Business Planning & Execution
• Co-develop joint business plans with partners.
• Track KPIs such as partner activation, pipeline growth, and revenue contribution.
• Collaborate with sales, marketing, and product teams to align go-to-market efforts.

• Advocacy & Feedback Loop
• Serve as the voice of the partner internally.
• Gather feedback to improve partner experience and product-market fit.
• Influence roadmap and messaging based on partner insights.

Qualifications

• Proven experience in partner success, channel enablement, or technical account management.
• Strong understanding of SaaS, cloud platforms, and Microsoft 365 ecosystem.
• Excellent communication, presentation, and relationship-building skills.
• Ability to translate technical value into business outcomes.
• Fluent in English; additional EMEA languages are a plus.

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