Cloud backup insights

Unmatched Microsoft Office 365 Backup

Microsoft 365 covers service disruptions, but good luck recovering lost, deleted, or corrupt content, especially past recycle bin or backup windows! Cloud Backup makes the best of a worst-case scenario. Whether it’s user error, an outage, or a ransomware attack—we’ve got your back(up).

Video: Microsoft Office 365 Backup

Unlimited design with the future in mind

Our robust capacity planning ensures your backups run up to 4 times a day, every day, to avoid throttling and achieve maximum performance. We keep up with the pace of SaaS. You get support the latest Microsoft Teams and Microsoft 365/Office 365 features for data protection greatness.

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We are Microsoft’s cloud experts

AvePoint has been backing up data in Microsoft Office 365 and SharePoint for over 18 years. Providing our customers the best in quality and support is a part of our DNA.

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Our SaaS platform supports over 7 million users. We take security seriously, and work with a wide range of organizations. From government to regulated industries to commercial and small businesses, we’ve got you covered.

  • ISO 27001:2013 certification with respect to secure software development and maintenance process.
  • SOC 2 Type II audit and attestation meets strict information security and privacy standards.
  • FedRAMP Authorized AvePoint Online Services for use across all agencies at the Moderate impact level.
  • CSA Self Assessment (STAR Level 1) Cloud Controls Matrix, to evaluate and document our security controls.
  • Cybersecurity Tech Accord Member pledging to foster safe collaboration, protecting customers and users.
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Microsoft Office 365 Cloud Backup: Protect Critical Cloud Services

Exchange Online

Backup Outlook mailboxes, Archives, folders, chats, calendars, contacts, messages, permissions and more

SharePoint Online

Protect site collections or granular sites, lists, libraries, folders, items, metadata, security settings, and version history

Microsoft 365 Groups

Backup Microsoft 365 Groups, including files, conversations, notebooks, sites, and more

Microsoft Teams

Teams channels, private channels, conversations, work files, meeting items, and more can be recovered with ease

OneDrive for Business

Backup OneDrive for Business lists, libraries, folders, items, metadata, security settings, and version history

Public Folders

Mailboxes, messages, files, contacts, forms, and postings, all protected

Project Online

Protect Project Online plans, jobs, tasks, and files


Backup Planner tasks, buckets, progress, labels, and assignments are kept safe for anytime access

Why do I need Microsoft 365 backup?

While enabling retention and versioning can help preserve critical files and mail, you're still responsible for additional data protection scenarios. Without the right backup plan, data recovery can be really expensive, or even impossible!

Learn more about what’s covered and what’s not in Naveen Chhabra’s Forrester Report (paywall).

Microsoft native cloud backup protection…
  • Loss of service due to hardware or infrastructure failure
  • Loss of service due to natural disaster or data center outage
  • Short-term (93-day) user error with recycle bin/version history, including new OneDrive “Files Restore”
  • Short-term (14-day) administrative error with soft-delete for Groups, Mailboxes or services-lead rollback
What’s not covered…
  • Loss of data due to malicious insiders, hacktivists, malware or ransomware
  • Recovery from prolonged outages
  • Loss of data due to departing employees and deactivated accounts
  • Long-term accidental deletion coverage with selective rollback
  • Permissions fiascoes that interrupt user access
Cloud backup AVA


Meet AVA - Your new Virtual Assistant!

Say hello to AVA, AvePoint’s Virtual Assistant that helps users find lost content. AVA responds to Microsoft Teams chats to help users find lost files or emails, without burdening your help desk or IT teams. Find AVA in your Teams App store today!


Empowered restore

AVA allows users to find, recover, and restore lost Microsoft 365 content themselves.

Search & recover

Locate missing, misplaced, or deleted files or emails in Exchange, Outlook, OneDrive, and Teams.

Savings for days

Eliminates help desk and end users from wasting precious time (and money) searching for content.

Security trimmed

Respects your already set permissions so users can locate only the content that's allowed.

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The most flexible Microsoft Office 365 restore

Easy to use and powerful restore saves admins time! Cloud Backup provides the industry's best coverage for all the Microsoft cloud content you generate, not just the files. Content is stored in our unlimited 256-bit encrypted storage, or in your storage of choice when you BYOS. What sets us apart, though, is our restore. With extensive coverage and restore options, we’ll meet your needs with ease.

Granular restore for mail, files, collaboration

On-demand granular recovery manages conflicts to ensure the most authoritative copy is recovered.

Out-of-place restore

Restore content out of place, to another cloud site, mailbox, OneDrive, or Group. We make it easy to keep and restructure data as your organization evolves, or users join or leave.

Offline restore

Restore .ZIP and PST files to local storage for any time access. Export OneDrive, SharePoint, and Outlook data, including files, mailboxes, or mail items such as chat histories.

Security rollback

Perform full security rollbacks to undo Microsoft 365 permissions changes.

Object-based restore

Directly locate Microsoft 365 Teams, files, emails, or other objects with full-text search for rapid discovery and recovery.

Point-in-time restore

Recover content to a specific point in time using a simple calendar based interface.

End user restore

AvePoint’s Chat Bot (AVA) allows users to perform restores from Microsoft Teams while keeping security in mind.

Delegated restore

Delegate restores to trusted users based on roles. Security trim by AD properties, such as location, department or role.

Cloud backup GDPR


Backup with GDPR, CCPA, governance, and compliance in mind

Cloud Backup helps you meet your compliance requirements with ease. Data is protected in encrypted storage based on your retention policies. Feel free to BYOS, or mix and match to meet security and data sovereignty needs. Our Privacy Dashboard searches across backup mail, calendars, and OneDrives to satisfy Right to Be Forgotten and Data Subject Access Requests, no matter where it's stored. Whether you need to respond to external requests or internal audits, we help you find, report, and delete what you need.


Right to be forgotten

Search across user Exchange mailboxes as well as OneDrives. Remove users’ data from your backups.

DSAR processing

Export all the latest information in a given user’s OneDrive or Mailbox to comply with EU GDPR Article 15.

Admin auditing

In addition to auditing restore operations, track administrative activity, including who made changes or downloaded a report.

Preserve accountability

Record the consent to purge and delete data for accountability, plus create a trail of evidence for the Defensible Deletion of the content.

Data security with delegated administration

Control access to view and manage backups and restores. Security trimming based on AD properties, manual configuration, or Microsoft 365 permissions enables role-based access.

Status monitoring

Monitor and produce reports of your protection status across Microsoft 365 Exchange mailboxes, calendars, Groups, Teams, SharePoint, and more.

Granular content deletion

Search for and delete content from Microsoft 365 backups across the whole organization. Security trimmed, role-based access prevents unauthorized deletions.

Backup data sovereignty

Multi-geo support and granular storage control keeps your backup data storage and processing where you need it. Choose built-in Azure storage or BYOS by organization, entity, or even department! Mix and match for complex data sovereignty requirements.

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Cloud backup coverage


Dashboard insights keep you informed and in control

Insights into backup data consumption and growth show how much data you’ve covered and enable future planning. Past trends predict how much your backup data may grow in the future. Easily enable charge-back for your customers, departments, or entities you've protected.

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Data is intangible and can be easily lost. There are many reasons data loss can occur, from simple mis-clicks to sinister network breaches. Continue Reading

Try AvePoint Cloud Backup with no strings attached.

Absolutely free for 30 days.

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Supporting the latest in Microsoft Teams, Groups, and SharePoint Sites

It’s never been easier or speedier to protect your workspaces, apps, files and more! When Microsoft Teams and Microsoft 365 roll out their latest features, we release comprehensive updates too. It's never too soon to start your data protection journey, and we’re here to support you and your Microsoft investments every step of the way.