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AvePoint Launches First Office 365 Item Restore Bot For End Users

Freemium app “AVA” now widely available for download in Microsoft Teams Store

AvePoint announced today the general availability of AVA, (AvePoint Virtual Assistant) the industry’s first bot developed to locate and restore Office 365 content for end users, offered as a freemium app in the Microsoft Teams Store.

When Office 365 users accidentally delete—or can’t locate—files, documents, or emails, they won’t need to call IT. Instead, they can chat directly with AVA in Microsoft Teams. She will automatically perform a search based on the user’s permissions in Exchange, Outlook, and OneDrive’s recycle bin to restore the requested item (even if it’s out of place).

When integrated with AvePoint’s Cloud Backup for Office 365 solution she can also find content that is no longer retained by Office 365’s native backup capabilities. AvePoint Cloud Backup currently supports more than 6 million Office 365 users across SaaS instances located in all major Microsoft Office 365 and Azure data centers. This includes FedRAMP-certified United States government data centers that back up more than nine petabytes of data on a daily basis.

“AVA extends AvePoint’s position as the undisputed leader in Office 365 backup,” said Tianyi “TJ” Jiang, co-CEO, AvePoint. “We were the first to offer SaaS backup solutions for the entirety of Office 365, first to backup advanced Office 365 workloads like Microsoft Teams, and now we are the first to introduce an automated end-user recovery solution via an easy-to-use and intelligent chatbot. We will continue to innovate so our customers always have the best protection for their Office 365 data while empowering business users to do more without burdening IT.”

Empowering End Users & Reducing IT Burden

AVA gives business users more control, and ensures cloud operations and support teams are more productive.

AVA speedily helps users find, restore, and access whatever content they need—and within minutes. IT professionals no longer have to verify end user identities, determine department cost centers, or comb through Office 365 recycle bins, third party vendor backup indexes, or document version histories to locate content.

AvePoint plans to support all major languages with full NLP (natural language processing) capabilities and further develop AVA’s capabilities to integrate with its full solution portfolio for Office 365. This will include AvePoint Cloud Governance, which is used by organizations to automate the creation and lifecycle management of Teams within Microsoft Teams.

“I’m glad you’ve found what you’re looking for!” said AVA, Chatbot Specialist, AvePoint. “How else can I help you?”

To meet AVA and see her in action visit: https://www.avepoint.com/products/cloud/backup/office-365


À propos d'AvePoint

AvePoint permet aux clients de collaborer en toute confiance. Les solutions de gestion des données d'AvePoint aident sa clientèle mondiale diversifiée à surmonter les défis complexes de transformation, de gouvernance et de conformité dans le cloud Microsoft. Cinq fois lauréat du prix Microsoft Partner de l'année, AvePoint propose la seule suite complète de solutions SaaS pour migrer, gérer et protéger les données dans Microsoft 365.

Plus de 7 millions d'utilisateurs du cloud, dont un quart des Fortune 500, comptent sur les solutions d'AvePoint. Les solutions SaaS d'AvePoint sont également disponibles pour les fournisseurs de services, afin qu'ils puissent mieux soutenir et gérer leurs petites et moyennes entreprises.

Ses solutions multi-utilisateurs sont disponibles auprès de plus d'une douzaine de distributeurs sur plus de 100 marchés cloud dans le monde.

Fondé en 2001, AvePoint se situe à Jersey City, New York. Pour plus d'informations, visitez le site https://www.avepoint.com/fr/.

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