Customer Success drives customer engagement, technology adoption, retention and success.
Customer Success (CS) is a proactive, relationship-focused client management approach that aligns client and vendor goals and expectations, ensures customer value recognition is realized, and creates a strong mutual relationship. Our comprehensive customer engagement model focuses on our customers' needs and requirements while liaising their success through continued adoption of their AvePoint investment. The CS team understands the challenges of digital transformation and cloud adoption and partners with clients to achieve maximum potential throughout this journey.
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