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MMSD’s IT team evaluated Veeam, Metalogix (now Quest) and other providers before selecting AvePoint Cloud Backup.
“AvePoint Cloud Backup made sense for us. We liked the UI and the usability of it,” said Villegas. “We don’t want to spend a bunch of time figuring out the nuances of these backup tools. It needs to be easy and we need to transfer the knowledge of backup operations across the IT team and we’ve done that.”
“Everything was super simple with icons, pictures and information nuggets so you can find what you need. I jumped in pretty quickly and learned everything in just half an hour with the team,” said Noour Hinnawi, Systems Analyst, MMSD.
MMSD selected the unlimited retention option and is leveraging the solution to backup a broad set of workloads across Microsoft 365.
“Right now were backing up SharePoint Online, OneDrive For Business, Exchange, Groups, moving to backup Teams and more,” said Villegas. “Right now our retention is forever and were working with our records manager to make sure we are in alignment with his goals.”
Having comprehensive backup for advanced workloads like Microsoft Teams has given the MMSD team confidence for their adoption and roll-out plan.
“We are a government organization so our workforce is a different generation that is very email centric,” said Villegas. “We are slowly trying to show the advantages of Teams and collaborating in a shared space.”
“We knew Office 365 and Teams is how we will be collaborating and we wanted a top notch backup and recovery solution that we knew was reliable, consistent and easy to use so we weren’t paying someone to do it or taking three days to restore get something back up and running,” added Benedict. “We don’t want to not use the technology, but we want to make sure we are staying compliant. AvePoint allows us to be way more collaborative, use Teams and be sure its backed up.”
The MMSD also appreciates Cloud Backup’s ability to delegate administration and set different policies for different departments.
”AvePoint Cloud Backup allows you to do some specific containerization of Groups so if you have departments like Legal who have specific retention policies and other departments that don’t have those needs it works. Its works especially well if you have governance in place before backing everything up,” advised Villegas.