Account Manager - Netherlands

Account Manager (m/f/x) - Netherlands or Sweden

About AvePoint:

Collaborate with confidence. AvePoint provides the most advanced platform to optimize SaaS operations and secure collaboration. More than 9 million cloud users rely on our solutions. Founded in 2001, AvePoint is a five-time Global Microsoft Partner of the Year and headquartered in Jersey City, New Jersey. For more information, visit https://www.avepoint.com.

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!

About the role:

Are you ready to take the next step in your sales career? As an Account Manager, you will be field based & working with existing customers as part of our Customer Success team to help them get the most out of their Microsoft Cloud investment. This role is a great opportunity to succeed as an account manager, working with our existing customers to help them use our products and solve new problems with our technology.

What will you be doing? 

As an Account Manager your job is to work with a dedicated  set of customers to be their key point of contact and drive revenue by identifying cross-sell/ up-sell opportunities  and ensure a high retention on renewals. You will help them with any questions or issues they may, as well as build your relationships within the customer to identify new customer pain and business challenges. You will work with our team to successfully close deals by listening to your customers, understanding their problems and positioning innovative solutions using AvePoint products.

Specific responsibilities include, but are not limited to:

• Act as the single point of contact for existing AvePoint customers in your account patch
• Answer questions and helping to resolve issues in a timely manger
• Maintain and build relationships with existing key contacts
• Establish relationships with key customer business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company 
• Understand the customer’s business, their challenges, pains, and opportunities
• Present AvePoint solutions relevant to customer objectives
• Successfully facilitate solution discovery, solution overview, and technical deep dive sessions with customers (with technical support by Presales resources as required). 
• Communicate with prospective customers, assist and guide them through their evaluation and selection process 
• Participate in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment 
• Develop customer’s buying vision for how AvePoint can help them reduce costs and increase business agility 
• Ownership of the commercial sale

 

Other qualities you will need to be a fit for this role include:

• University degree
• 4+ years of previous sales experience
• Come from a SaaS technology or past experience in the software/technology industry
• Excellent communication and listening skills – must be business fluent in Dutch & English
• Determination to surpass performance goals
• Willingness to learn
• Ability to work individually and within a highly collaborative team environment
• Plenty of initiative
• A persuasive manner
• Ability to think on your feet

 

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.  

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