Multi-tenant management built just for MSPs

AvePoint’s dedicated, partner-centric platform is built on AvePoint Online Services, a 100 percent Microsoft Azure-hosted Software-as-a-Service (SaaS) platform that helps companies take advantage of Microsoft 365’s benefits – without compromising control. AvePoint Online Services is trusted by more than 17,000 customers worldwide, allowing business users, decision makers, and IT administrators to migrate, backup, and manage Microsoft 365, Dynamics 365, Salesforce, and Google Workspace data.

Leverage AvePoint Online Services’ powerful capabilities to extend and differentiate your modern, cloud-based managed services offerings.

To perfectly fit the customer’s needs, MSPs need to find a solid suite of good products that represent their own company and what it stands for. With AvePoint, you get that power.
Wouter van Baardewijk
General Manager, Lucrasoft
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CENTRAL OVERSIGHT, DELEGATED CONTROL

Flexible multi-tenant customer management

Elements is designed to help you scale.

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So very supportive

Quickly gain insight into open support tickets, job statuses, and requests too!

Built-in tagging

Create your own tags to apply to customer accounts. Easily view and act on tagged accounts by applying SLAs, notification settings, and more.

Configurable notifications

No more notification overload! Rule-based notification triggers will alert you to failed or skipped jobs, and proactively create support cases.

Central command

Centrally manage and view customer licensing, and even manage customer billing profiles

Grant free trials

Invite users to free trials for any of our cloud products directly through Elements.

Provisioning at Scale

Template Management to create and save your most used settings and apply it to any customer tenants.

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Integrations and Scalability

Integrations

Combine the power of Elements Multi-Tenant Management and the versatility of ConnectWise IT service management tools. AvePoint Elements Platform supports integrations with both SaaS and On-premise ConnectWise Manage that allows MSPs to scale and improve operational efficiency.

Read the BlogSet Up Your ConnectWise Integration

Automated billing

Synchronize monthly and annual invoicing to ConnectWise Manage allowing you to quickly and effectively generate invoices and submit to your customers in a timely manner.

Improve ticketing support at scale

Easily create tickets and auto-close when you’re addressing your customers’ most pressing issues such as license expirations or backup job status.

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Elements Risk Management for MSPs

The Risk Management package provides customer intelligence to grow your security practice with value added services.  Configure, Enable, Remediate, Report. Efficient onboarding and management so you can win new customers and expand your loyal base.

Read the blogLearn more
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BROWSE OUR PREFERRED DISTRIBUTORS

Available in a marketplace near you!

We’re always adding our solutions to additional marketplaces so be on the lookout for when Elements can be purchased in your region!

Where to buy
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Take the next step towards managed services success

Start building your business with Elements