Last August Salesforce stopped offering its Data Recovery Service to customers “due to the length of time and reliability of the process.”

Ultimately, this is a positive change. Organisations won't be shocked waiting weeks for Salesforce to restore their critical data and it gives you the perfect opportunity to re-evaluate your Salesforce backup strategy.

Our backup experts will guide through the critical decision points for developing a successful strategy for your organisation.

• What Salesforce backs up for how long, and what gaps currently exist

• Common data loss events

• What data types to backup at what level of granularity and frequency. Don’t forget the metadata!

• Management best practices—delegating administration and how often you should test restore your backup data.