Mistakes happen – and now they don’t need to be IT’s problem
At some point, everyone accidentally deletes a file they need. Traditionally, responsibility would fall on the shoulders of IT to locate this file, scanning recycle bins, backup files, and possibly even version histories on documents to find it.
Anyone who has ever worked in an IT role knows how tedious and time-consuming this can be. Depending on the size of the organisation and the volume of content it owns, restores can feel like a full-time job—or at least a huge burden on the IT and support desk. And for the rest of your team, waiting in the support queue is not only frustrating but a waste of productivity.
But now, with AvePoint ReCenter and AVA, your end users can restore lost documents, files, and emails on demand and without an IT ticket to get back to work faster. The solutions empower your team with self-service restores, allowing them to find, restore, or export their missing items without burdening IT or support.
We’ll help you tackle concerns like:
- How do users request a restore, and from whom?
- Who owns the restore process and approval?
- Who will execute restores, how, and when?
Training and Development Manager, Customer Success, AvePoint
Ron DelaneyTraining and Development Manager, Customer Success, AvePoint
Ron has been a training and development manager at AvePoint for more than 8 years. He believes everyone's time is important. Because of that, the goal of every training session is for attendees to both enjoy the session and leave having learned something valuable.
VP Solutions Engineering, AvePoint
Tom GawczynskiVP Solutions Engineering, AvePoint
As the Vice President of Solution Engineering, Tom Gawczynski enables AvePoint's global customers with software solutions and services to ensure success within their Office 365 and SharePoint deployments. Prior to joining AvePoint in 2015, Tom had been working in IT since 2005 and prior to joining AvePoint was an IT Director for a K-12 school district in Illinois that served 1,100 faculty and staff and 5,600 students. Tom's focus is currently centered on successfully turning on the lights in Office 365 without encountering friction around security and governance needs.