AVEPOINT-LÖSUNGEN
After learning that its previous vendor’s SharePoint
governance solution offered only limited monitoring capabilities and
required on-premises installation, Canadian Cancer Society chose to
implement AvePoint Online Services (AOS) – a 100 percent Azure-hosted
Software-as-a-Service (SaaS) solution for Office 365 management. “Our
previous solution was built for on-premises SharePoint, but AOS offered a
nice, hosted solution designed for Office 365 and SharePoint Online,”
said Michael DeShane, Senior Application Support Specialist at Canadian
Cancer Society.
AvePoint Online Services enabled Canadian Cancer
Society to meet its SharePoint Online governance challenges head on
through automated policy enforcement capabilities. Using out-of-the-box
and custom rules, administrators can rely on AOS to monitor sites around
the clock and automatically adjust or generate alerts around
unauthorized changes in settings, security, and configurations. “We use
AvePoint Online Services to make sure improper permissions are not given
out by site collection administrators,” said DeShane. “We’ve defined an
acceptable number of administrators, and if that number is exceeded, we
receive an alert so that we can investigate who was added and why –
allowing us to make changes quickly if necessary.”
With AvePoint Online Services, Canadian Cancer
Society IT administrators are also able to analyze usage across the
SharePoint Online environment through comprehensive, customizable
reports. The administrators are able to use this information to get an
overview of activity across the environment to determine any changes
that need to be made. “AOS gives us a clear view of who’s accessing what
throughout our SharePoint Online environment,” said DeShane. “Running
these reports has been useful to determine any security holes that need
to be dealt with. For example, I run a report that shows all users with
full control privileges to ensure people who aren’t supposed to have
elevated permission levels don’t have them.”
In addition to management and administration,
AvePoint Online Services also gives Canadian Cancer Society better
Office 365 data protection capabilities. The organization uses the
solution to back up its SharePoint Online environment to the cloud. With
AOS, Canadian Cancer Society can also granularly restore content
without having to roll back the entire environment, as Microsoft native
abilities require. “AOS' backup and restore abilities are critical as we
expand Office 365 to serve employees and volunteers across the
country,” said Holmes. “If a team in one province needs a lost or
deleted document, we can get it for them quickly without losing new data
created and impacting the rest of the organization.”
Throughout its use of AvePoint Online Services,
Canadian Cancer Society is able to count on AvePoint’s global, 24/7
support team to help resolve any issues encountered. “Support from
AvePoint has always been stellar,” said Holmes. “If we run into a
problem or just want to know how to do something, they always take the
time to help us and make sure we’re getting the most value out of the
product.”