AVEPOINT-LÖSUNGEN
T-Systems compared several solutions and ultimately
chose to implement the DocAve Software Platform by AvePoint, the world’s
largest provider of enterprise-class governance and infrastructure
management solutions for SharePoint since the platform’s inception in
2001. The DocAve Software Platform integrates more than 30 independently
deployable modules which function within a unified, browser-based
interface and fully distributed architecture, but can also be purchased
and deployed independently. “For such a large migration job, we required
a toolset with a proven record,” Bernhardt said. “We felt AvePoint had
the biggest footprint in the marketplace and would best support us in
the long run.”
T-Systems implemented DocAve
Migrator, which enables organizations to move off of legacy systems and
onto SharePoint 2010. In addition to its ability to enable full-fidelity
content migration and migrate from all of the company’s legacy
platforms, T-Systems also benefitted from DocAve’s mapping and reporting
functions. “The ability to map elements of a migration from their
source to their destination is a major need for any SharePoint 2010
migration,” Thandavarayan said. “DocAve’s SQL logs have also helped us
report on our progress throughout the job both for the customer and our
own internal records.”
For the customer’s cloud
environment, T-Systems made use of DocAve for SharePoint Online. DocAve
provides organizations with the most comprehensive solution for
migrating enterprise content to SharePoint Online and managing hybrid
SharePoint deployments. “We’re carrying out a staged migration to the
cloud in order to reduce the number of connection paths required,”
Bernhardt said. “DocAve allowed us to migrate content from the source
environment to the staging environment, and then directly to the cloud
production environment.”
To migrate to Office 365,
T-Systems also needed to send the customer’s content databases to
Microsoft. During this period of time, it was required that the
databases be set to “read only” mode. When the databases were
provisioned for Office 365 and taken out of “read only” mode, T-Systems
needed to move newly created content to the database swiftly and with
full fidelity. “With DocAve, we could move any content the user created
during the time the content database was in ‘read only’ mode seamlessly
to SharePoint Online,” Thandavarayan said.
During
the planning phase of the migration, T-Systems worked closely with
AvePoint Partner Services (APPS) team. APPS enables partners and
customers to utilize AvePoint’s vast developer resources – the world’s
largest SharePoint-exclusive group of its kind – to deliver custom-built
solutions, services, and applications that meet organizations’ specific
business objectives. “The APPS team’s knowledge of the migration
project and its challenges was a valuable tool for us,” Bernhardt said.
“They helped us set up process, and even participated in meetings with
the customer to help present the migration service during its conceptual
phase. We received all of the special product features we needed for
the project from the APPS team, and support was outstanding.”
Whenever
challenges arose throughout the migration process, T-Systems relied
upon AvePoint’s technical support team. “Working with AvePoint’s
technical support team has been one of the best product support
experiences I’ve ever had,” Thandavarayan said. “The team is very good
at resolving issues and properly classifying support requests.”