To solve its challenges, INPEX chose to partner with AvePoint Client Services (ACS). “When I saw the demo, I felt ACS could help put SharePoint’s functionality to practical use while enhancing the platform’s overall design,” said Kenjiro Hirota of the IT Strategy & Planning Group at INPEX. “AvePoint is a global enterprise possessing cutting-edge technology through its headquarters in the US, and I believed that by tapping its expertise in SharePoint, we could solve our problems and build exceptional portals.”
Since user experience was of utmost importance for the portal, INPEX conducted a survey to understand what kind of information users wanted to see on both the internal global and Japan portals. The company also worked with AvePoint to locate any issues in the Japan portal and to determine how they could be resolved in SharePoint.
AvePoint took INPEX's requirements and began working to fulfil them. In order to overcome language and cultural differences between the various global offices, AvePoint helped to implement customizations throughout the SharePoint environments. For instance, using a drop down menu, employees could easily select between Japanese and English to view the contents of the portal. The portal was also designed to present relevant information to the global employee base – with sections dedicated to company and industry news as well as project updates that different teams could update. AvePoint also introduced functions that would help employees find important posts on bulletin boards and search for colleagues by name, title, or department.
Using flexible development techniques, AvePoint completed INPEX’s customized portal environments within six months and the company went live with both. "We established a system in which we could send out real-time company information to employees around the world,” Mr. Tatsumi says. "Everyone can now easily access key corporate information such as our medium- to long-term vision, INPEX Values, and operational documents from anywhere in the world.”
To monitor usage of its portals, INPEX uses DocAve Report Center – a part of AvePoint’s DocAve Software Platform. Utilizing insights gained through DocAve and from users, INPEX began to work with internal stakeholders and AvePoint to strategize for the next phase of its SharePoint deployment focused on collaboration and information sharing among offices. As the amount of information in SharePoint will increase significantly during this phase, INPEX is planning to utilize AvePoint Compliance Guardian to classify and tag information based on its contents and save it according to rules, to make it easier for employees to locate specific information on the portal.