After meeting with AvePoint at a local tradeshow, Cricket Tasmania administrators found the solution they were looking for in AvePoint Online Services. Hosted on Microsoft Azure, AvePoint Online Services (AOS) is a Software-as-a-Service platform that empowers administrators to manage, protect, restructure, synchronise, and report on its Office 365 environment. “We knew that AvePoint Online Services would be a good technical fit for our requirements and could do what we wanted to do,” Meers said.
AOS allows Cricket Tasmania to quickly restore Office 365 content in the environment with its granular backup and recovery functionalities. If a user loses or accidentally deletes a critical business document, Cricket Tasmania is able to recover the document for the user, even if the data was deleted more than 14 days ago. With the data protection features of AOS, the organisation was able to provide a more effective service to users. “AvePoint Online Services gives our users confidence that the ICT department can get important business content back to them within the business day if they make a mistake,” Meers said. “From the administrative perspective, it gives us peace of mind that we have a good backup system in place.”
Cricket Tasmania is also able to utilise AOS to manage its environment by simplifying implementation, management, and enforcement of governance policies of SharePoint Online content, configurations, and security. Administrators could easily browse and identify SharePoint assets using tree or search modes, and take action to propagate configuration and security changes to site collections, sites, folder, and lists in bulk. This offered significant time savings over SharePoint Online’s native capabilities. “AvePoint Online Services is flexible and easy to use when setting up access permissions for our users,” Meers said. “I am able to carry out administrative tasks approximately ten times faster than SharePoint Online’s native capabilities would allow.”
Leading up to its purchase of AOS and throughout its implementation, Cricket Tasmania worked closely with AvePoint’s account management and technical support teams. “We had good conversations with AvePoint’s account management team and they helped us understand how AvePoint Online Services' capabilities can be leveraged to achieve our business requirements,” Meers said. “The technical support team has always responded to us quickly and regularly points us toward resources that not only resolve the issue at hand, but also expand our knowledge on AvePoint Online Services overall.”