Based on its previous experiences, the consultancy recommended the Authority implement AvePoint’s DocAve Software Platform – the enterprise-class management platform for SharePoint governance. In order to satisfy the Authority’s most immediate needs, the consultancy recommended they utilise the following three products from the fully integrated platform: DocAve Backup and Restore, DocAve Administrator, and DocAve Report Center.
DocAve Backup and Restore addresses the need for a fast, flexible, and intelligent backup solution. DocAve provides full-fidelity backup and recovery, from an individual content item to an entire SharePoint environment and all of its farm-level components. With DocAve, the Authority was able to set a backup plan that met its specific needs, which included full backups on weekends and incremental backups on week nights. Additionally, when content needed to be restored, the administrators were able to do it in less than 30 minutes while retaining the data’s full fidelity. “DocAve is working well for us,” said the Terry Tremethick, the Authority’s Manager of ICT Help Desk. “By protecting our SharePoint data and providing us with reports that give us details on each backup job, DocAve gives us assurance and peace of mind.”
DocAve Administrator simplifies the implementation and enforcement of SharePoint access and content provisioning governance policies. With DocAve, the administrators were able to duplicate permissions for different types of users in the Authority’s environment, rather than having to set all permissions manually, which could take at least 15 minutes for each user. “DocAve allows me to focus on other tasks while it easily duplicates permissions for users,” said Tremethick.
DocAve Report Center presents administrators, business stakeholders, and content owners a comprehensive understanding of their SharePoint platform or site's usage, topology, performance, and storage trends while generating customisable reports and alerts. The Authority’s administrators and content owners were especially interested in DocAve’s ability to generate usage reports, which helped users determine how successful their efforts were on the platform. “DocAve gives a more accurate gauge of how many users are visiting sites as it is able to count unique users, which SharePoint cannot do,” said Tremethick. “Our users appreciate this as it gives them a realistic view of whether or not the work they are doing is being seen and, therefore, paying off.”