The AvePoint Solution
Securecom found the solutions they were looking for with AvePoint. For data protection, Securecom used Cloud Backup, AvePoint’s comprehensive cross-platform, multi-cloud backup and restore solution. Cloud Backup features built-in storage, encryption, flexible pricing plans, and more for M365, Salesforce, Google Workspace, Azure, Power Platform, and Dynamics 365.
One of the biggest selling points of Cloud Backup was the unlimited storage and retention. Greg explains, “As the business and our customers continue to grow, it’s hard to forecast their demand, so having unlimited storage and retention allows us sell and support the product with confidence knowing we won’t run out of space or need to buy more.”
Securecom manages the risk of their customers’ cloud-based data with Policies & Insights (PI). PI is designed to analyse risk by proactively monitoring and remediating policy violations in M365. It provides actionable security dashboards to highlight and track exposure (such as anonymous links and external user access) over time.
Receiving near-real-time updates via PI has been a game-changer for Securecom. “If there is an issue, PI sends us an alert classified as high, medium, or low risk. We can also go and see who accessed or shared that data at the user level. This allows us to prioritise based on that risk and act efficiently to remediate when an issue occurs.”
Securecom manages Cloud Backup and Policies & Insights through AvePoint’s multi-tenant management portal, Elements, which offers partners a holistic view of all their customers’ environments, without logging into a specific tenant. This streamlines management for the MSSP, driving efficiencies and unburdening their team.
Overall, Securecom is very happy with AvePoint’s solutions. “AvePoint has allowed us to provide top-quality and reliable solutions that have proven to be popular with our customers. Because they are SaaS solutions, they are continuously improved, with feature updates all the time, keeping pace with the market and demands of our customers.”
Securecom has also been impressed with AvePoint’s 24/7 support. “We’re a 24/7 business, and AvePoint’s support model completely aligns with the service we provide. A lot of businesses are cutting back on local support, but the fact that AvePoint has support here in New Zealand is a critical factor in why we’ve been so successful.”
Of the partnership, Greg says, “We love dealing with AvePoint. They’re a great partner for us. They’ve been critical to our success and part of our growth here in New Zealand.”