Application Support Analyst (GIC)

About AvePoint

AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes approximately 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!

Application Support Analyst (GIC)

Key responsibilities:

• Support and troubleshoot issues with the platforms.
• Support existing solutions on the platforms.
• Track and monitor updates to the platforms and implement necessary updates and changes.
• Implement, maintain, and continuously review governance and security controls to ensure platform compliance.

Skillset (Must have)

• Possess a degree in Computer Science, STEM, or related field.
• At least 3 years of hands-on experience in supporting enterprise applications.
• Familiar with languages, such as Angular, React JS, Rest API, JSON, .Net, .Net Core, Bootstrap, MS SharePoint, MS Power Platform, C#, ASP.net, HTML, CSS, and JavaScript.
• Experience in database and SQL, such as MSSQL, TSQL, Stored Procedure, Function, and Triggers.
• Experience in supporting infrastructure, such as AWS, Windows Server, IIS, Azure ADFS (SSO), SSL Certificate, Control-M, and PingID.
• Experience in tools, such as Visual Studio, Gitlab or GitHub, JIRA, and Confluence.
• Good written and verbal communication skills.
• Agile, fast learner and able to adapt to changes.

Skillset (Good to have)

Experience in any of the following domains:

• Finance
• Corporate Infrastructure Services