

Streamline Customer Interactions with a Unified CRM System
CRM tools can transform your business by allowing the quick resolution of customer queries and cases. However, agents and representatives face challenges in viewing, categorising, and responding to cases that are scattered across multiple data sources and channels. By integrating all communication touchpoints into a unified CRM system, you can centralise and organise interactions from e-service portals, e-mail, telephony, kiosks, and other channels — ensuring a smooth, connected experience and faster response times for every customer.
Complete CRM Solutions to Drive Business Efficiency and Growth
Transform how your organisation engages with customers through a powerful, tailored CRM system. AvePoint offers seamless system integration, custom app development, performance optimisation, advanced analytics, and robust data security to meet your unique business needs.
Client Success Stories
AvePoint provides best-in-quality CRM development and case management system integration with consulting services from our team of experts.
Reduced time for searching relevant cases
Transforming Legal Research with AI: A Prestigious Court’s Success with AvePoint’s Intelligent Case Retrieval System
integration of multi-channel data and external systems

Streamlining Case Management and Consumer Experience for a Leading Financial Institution in Singapore
New visitors after site improvement
Driving Personalised Experiences: An Arts Organisation Achieves Increased Site Traffic from AvePoint’s Cloud-Based Recommendation Engine