Enhance Customer Engagement with Intelligent CRM Solutions

Improve service delivery, sales performance, and marketing effectiveness with AI-powered, integrated CRM and case management solutions.

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Streamline Customer Interactions with a Unified CRM System

CRM tools can transform your business by allowing the quick resolution of customer queries and cases. However, agents and representatives face challenges in viewing, categorising, and responding to cases that are scattered across multiple data sources and channels. By integrating all communication touchpoints into a unified CRM system, you can centralise and organise interactions from e-service portals, e-mail, telephony, kiosks, and other channels — ensuring a smooth, connected experience and faster response times for every customer.

Complete CRM Solutions to Drive Business Efficiency and Growth

Transform how your organisation engages with customers through a powerful, tailored CRM system. AvePoint offers seamless system integration, custom app development, performance optimisation, advanced analytics, and robust data security to meet your unique business needs.

Design and develop a fully customised CRM and case management system that leverages AI to enhance every stage of the customer journey. Go beyond the basics with intelligent tools like AI-powered virtual agents, predictive analytics, smart recommendations, and automated workflows. These features help unify sales, marketing, and service into a seamless experience, allowing your teams to engage more proactively, respond faster, and deliver personalised support at scale. 

Client Success Stories

AvePoint provides best-in-quality CRM development and case management system integration with consulting services from our team of experts.

30%

Reduced time for searching relevant cases

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Transforming Legal Research with AI: A Prestigious Court’s Success with AvePoint’s Intelligent Case Retrieval System

100%

integration of multi-channel data and external systems

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Streamlining Case Management and Consumer Experience for a Leading Financial Institution in Singapore

200K

New visitors after site improvement

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Driving Personalised Experiences: An Arts Organisation Achieves Increased Site Traffic from AvePoint’s Cloud-Based Recommendation Engine

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