Like many public-sector organizations, Værnesregionen faced new demands for workplace collaboration due to COVID-19. These shifts, though effective, also widened data-security risks in Microsoft 365.
With quarantines and office closures in effect, “the access to our M365 environment was increased because people started working from home — and everywhere,” said Ole Jørgen Berg, an IT consultant for Værnesregionen. “More work is being done outside ordinary working hours, and much more data is stored in various solutions such as OneDrive and SharePoint.”
Although Værnesregionen had been using M365 before the pandemic, it hadn’t deployed an effective solution to easily recover data that was lost, corrupted, or deleted beyond standard retention periods.
Strong backup and restore were quickly identified as essential needs for the Værnesregionen IT team, which is tasked with helping municipalities leverage modern technologies for the public good — a duty that has taken on new importance in recent months.
Because of the global health crisis, “things happen faster; more data is stored and there is an increased need to reach everything 24/7,” Berg said, adding that he and his colleagues must be ready to handle a wide range of scenarios — including data loss. “This is independent of which unit you work on and where you sit. If missing data is reported, it must be retrieved quickly.”
They also needed a tool designed to evolve alongside M365.
“Support and operating solutions must work seamlessly, even after continuous updates, without having to make major configuration changes,” Berg said.
Finally, the team sought a backup solution with an extended lifespan and an easy recovery function. With larger amounts of critical data being produced at all hours, a restore could be required at any time.
“We needed longer retention and to be able to retrieve data for a longer time back than what is standard in the M365 solution,” Berg said.