The AvePoint Solution
AvePoint Cloud Governance was Lionbridge’s answer. Cloud Governance delivers a wide range of IT services while automating and controlling the management of content ownership, policies, and lifecycle according to evolving business needs.
Lionbridge was initially drawn to Cloud Governance for two capabilities: the automated lifecycle management, to avoid accumulating inactive sites like SharePoint, and the self-service Teams creation, to enhance productivity by enabling users to create their own workspaces.
“The self-service workspace creation was the single biggest reason our Teams adoption was successful,” says Benny Molby, Senior Director, Infrastructure at Lionbridge. “With the Cloud Governance framework in place, users were empowered to build what they needed to perform their jobs, without asking for IT assistance and with necessary governance and controls automatically enforced. This simplified the onboarding process and facilitated a quick and seamless global rollout.”
Currently, Lionbridge creates around 60 new sites a month, and the IT team hasn’t created one. The process is fully automated, with any necessary restrictions, such as size limits, naming conventions, and user access, already in place.
With the MyHub widget integrated directly within Teams, users can create new workspaces and manage Teams seamlessly without navigating multiple portals or submitting helpdesk tickets. This ease of use has resulted in zero helpdesk tickets related to Teams creation or management in the last six months.
With over 5,500 objects in Microsoft Teams alone, manually managing the lifecycle of these workspaces would be time-consuming and costly for Lionbridge. However, Cloud Governance has enabled them to streamline the provisioning process, ensure necessary governance and controls, and reduce the effort required for recertification of workspaces.
Automated lifecycle management has also played a crucial role in reducing Lionbridge's risk and addressing their concerns about inactive data. With TBs of data in their environment, managing inactive data could pose a significant security risk. The ability to automatically review, archive, and delete inactive workspaces has helped Lionbridge eliminate data that is not being used or worked on, making their security team very happy. According to Benny, “It's why we need AvePoint."
Overall, the time savings and reduction in risk have been significant.