DocAve installation generates error while creating build-in database

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KB Article ID: 10794

Product: DocAve 6 Suite
Product Version: 6.1.0.0
SharePoint Version: 2010

Details:

During a DocAve 6 installation, you may encounter the following error message: An error occurred while creating build-in database.

To solve this issue, install Windows Installer 4.5 on the Manager Server (if using Windows Server 2003 or 2003 R2). 

For detailed instructions, refer to the DocAve 6 Installation User Guide in the "Before You Begin" section.