Transforming Citizen Services Through IT Modernisation
Find Out How Unified Systems Can Help Government Agencies Become More Proactive, Responsive, and Transparent
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Don’t overwhelm IT with basic tasks. Entrust users with self-service tools and built-in controls to drive adoption while ensuring governance policies are met.
Self-service with control. Grant users access to whatever they need, based on who and where they are.
Provision and recertify collaboration spaces with pre-set policies for classification, ownership, metadata, and access.
Ensure IT works smarter by packaging repetitive tasks into services. Reverse data sprawl with lifecycle automation.
Reporting and auditing lets management review platform usage and provides ROI statistics for resource allocation.
Users can request new workspaces—like Sites or Groups —through a self-service catalogue. Proactively apply access, classification, and retention policies upon creation.
Periodically recertify content ownership and classification to maintain accountability and validate relevance. Users can keep and update permissions with limited IT intervention.
Ensure required or relevant content is kept, and archive or get rid of the rest. Reduce risk and improve data quality to improve search results and user satisfaction.
Zero-to-three stage approval processes mean you get the level of IT and management involvement required for services
Keep policies intact for life of sites and users with automated recertification, to validate permissions and metadata
Content owners, or a lack of activity can trigger lifecycle actions to record or dispose of content
Quickly understand who is requesting what, and why, with full auditing and reporting over services and activity
Monitor and enforce configuration settings, membership and ownership. Delete, revert or notify of unauthorized changes.
Show associated site information like contact, lease, and available services on homepages and service level indicators
Access to service catalogues from SharePoint or Office 365. We integrate with native controls so users requesting access to a site natively, for instance, can be redirected to your service.
Delegate approvals to business owners and create reusable services, so IT can save time previously spent on basic requests. Integrate with other service and workflow systems for end-to-end automation.
Governance automation can be hosted on your on-premises SharePoint servers, or in Azure to support hybrid deployments.
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