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OPEN A SUPPORT TICKET

If you did not find answers to your questions by searching our Knowledge Base, please open a support ticket by completing the form below. For Very High tickets, we recommend that customers call us directly.

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Click the image below to view a description of security levels.

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View our Incident Management Procedures

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View our Collecting Logs and Troubleshooting Guide

Please compress your logs and/or screenshots to one package and ensure the file size is not greater than 50 MB. To upload larger logs, please use the following location https://www.avepoint.com/support/upload-logs/

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