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Cardinia realized true records compliance doesn’t come from placing extra demands on users, but by making it easier for users to do the right thing than it is to do the wrong thing.
“Cardinia wanted to capture the energy of the existing culture and provide compatible records management tools that were compliant, simple, seamless, and future proofed that would allow us to close the gap of 50% missing records” said David.
Cardinia evaluated its incumbent system along with other system market leaders and Microsoft 365. Ultimately, they selected Microsoft 365 in part due to AvePoint Cloud Records functionality that enabled them to potentially achieve 100 percent compliance.
“We saw the possibilities with Microsoft 365, OneDrive, Teams and SharePoint, however we needed a partner to deliver the final step of SharePoint records management to allow full PROV and VERS compliance,” said David. “This was achieved with AvePoint.”
Cardinia finds Cloud Records to be a useful and intuitive tool for tracking their digital and paper records.
“The end user interface is great…the feedback on the administration interface is that it is pretty easy as well,” said David.
Despite challenges with change management which were complicated further due to COVID, Cardinia has seen widescale adoption as a result of providing end users with an easy to use set of collaboration tools with fully automated, behind the scenes records management.
“Microsoft 365 adoption has increased, while our monthly network files being created number has dropped from 20K to 5K since implementation,” said David. “In December 2020 we will shut down the network drives meaning 100 percent of data should be in the correct locations, fully compliant under our records management system.”