Term Store Did Not Copy Appropriately

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KB Article ID: 10190

Product: Content Manager
Product Version: 5.7.0.0
SharePoint Version: 2007

Details:

Term Store did not copy to the destination appropriately.

SYMPTOMS:

The Term Store used in the source site collection is not copying appropriately to the destination.

CAUSE:

The Agent account was not given administrator privilege to the Term Store, which prevented DocAve from being able to create the term store in the proper location.

SOLUTION:

Verify that the Agent account has permissions for full control/administration of the Term Store in both source and destination.