Scheduled Incremental Plans Stop Running

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KB Article ID: 11183

Product: DocAve 6 Suite
Product Version: 6.3.3.0
SharePoint Version: 2010,2010 SP1

Details:

Scheduled incremental plans stopped running.

Cause:

DocAve Timer Service and the Control load balance hangs causing exceptions.

Solution:

Please contact AvePoint Technical Support if you encounter this issue, and reference to this KB Aricle ID.