DocAve for Salesforce License Error (Data/Content Replicator)

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KB Article ID: 10589

Product: Salesforce - Content Replicator,Salesforce - Data Replicator
Product Version: 2.1.0.0
SharePoint Version: 2010 SP1

Details:

​After applying a license to the DocAve for Salesforce GUI, the user is prompted with an error stating that the module is not licensed for use. 

To resolve this, go into the server that DocAve for Salesforce is installed on and navigate to Start > Administrative Tools > Services.  Restart the DocAve.Salesforce.SP2010.Service and then reopen GUI.  This should resolve the error.