DocAve 4.3 Upgrade Fails
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KB Article ID: 10126
| Product: | Installation |
| Product Version: | All |
| SharePoint Version: | All |
Details:
Attempts to upgrade from DocAve version 4.3 generate an error.
SYMPTOMS:
Attempts to upgrade from DocAve version 4.3 generate the following error: An error occured while loading nodes count.
CAUSE:
The cause of this issue is a lack or permission to the following folder C:\Program Files
SOLUTION:
Use an administrative account or apply the necissary permissions.