Backup Job Pauses Itself

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KB Article ID: 10146

Product: Backup and Restore
Product Version: 5.7.0.0
SharePoint Version: All

Details:

The issue involves a backup job that pauses by itself randomly.

SYMPTOMS:

​When running any kind of backup job, the job pauses.

CAUSE:

​This is due to the Physical Device running out of space. In 5.7.0.0, DocAve pauses the job instead of failing it. The job fails in older versions of DocAve.

SOLUTION:

​To resolve the issue, create more disk space or cancel the job. Please note that all subsequent jobs will skip if that job remains paused.