Agents appear to be down after restarting the Agent Service

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KB Article ID: 11149

Product:Job Monitor
Product Version:6.3.3.0
SharePoint Version:2010

Details:

After restarting the Agent Service, the Agents appear to be down in Agent Monitor.

Cause:

This may be caused by mismatched certificates between the Agent and Manager.

Solution:

Use the same certificate for both the Manager and the Agent concerned.​