La solution AvePoint
NDC implemented AvePoint Online Services (AOS), a
Microsoft Azure-hosted Software-as-a-Service (SaaS) solution for Office
365 management. AOS empowers the organization to protect and manage
SharePoint Online above and beyond Microsoft’s data protection SLAs. In
order to ensure availability of its important data in the cloud, NDC
worked with AvePoint’s technical support team to come up with a complete
backup strategy to meet its specific organizational needs – including
automatic full and incremental backups captured on a regular basis.
“Once we figured out a schedule across weekends and certain days of the
week, I never had to think about it again,” Palumbo said. “I get
automatic reports when the backup is finished. If there’s ever an error,
I can identify it easily and work with support to resolve it.”
With its strategy in place and access to backups
without needing to contact Microsoft support, NDC is able to automate
backups and achieve a level of data protection that was not possible
with SharePoint Online’s native capabilities. Using AvePoint Online
Services, NDC can set custom recovery point objectives, scheduling
incremental backups nightly. “With AOS, we feel confident that we’re not
relying entirely on Microsoft if something gets lost or if there is a
data breach,” Palumbo said. “Sometimes data gets deleted by accident. If
someone deletes a document library, and it isn’t noticed for a few
months, then we need to have that backup available.”
With AOS' backup and restore functionality, NDC can
protect data beyond SharePoint Online’s 90-day retention policy.
“Microsoft’s 90-day window gives me some protection, but with AvePoint’s
services, we really found the perfect fit for how we want to back up
our content on Office 365,” Palumbo said. “We can run full backups on
weekends and perform incremental backups on weeknights when there’s no
data traffic.”
Since working with AvePoint’s technical support to
create a unique strategy tailored to NDC’s needs, Palumbo has seen a
clear difference in the amount of time spent on Office 365 management.
Palumbo also benefits from the fact that AOS is entirely cloud-based,
requiring no manual work from him for upgrades and maintenance. “Since
AvePoint Online Services is a Software-as-a-Service offering, it saves
me time, effort, and money by not having to schedule updates or
continually check on backup jobs,” Palumbo said. “It’s reassuring to me
that AvePoint handles all of the maintenance. The less I have to worry
about patching and troubleshooting, the more time I have to add value to
the business.”
As NDC continues to grow, so will its SharePoint
Online environment. With AOS' scalability, the organization is prepared
to handle the growth. “I won’t have to worry that the software can’t
handle what we’re proposing on the business end,” Palumbo said. “AOS
expands with our SharePoint Online data growth, so I don’t have to worry
about reaching a threshold and not getting the same performance.”