Record Management in Microsoft Teams: Real World Approaches
Let’s be honest: there are limitations. Learn how some leading organizations are solving the challenge.
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Duration: 1 Hour
Director, Records & Information Management Strategy, AvePoint
Alyssa BlackburnDirector, Records & Information Management Strategy, AvePoint
Alyssa Blackburn is the Information Strategy Lead at AvePoint, where she helps organizations achieve business value from their information and records.
With more than 15 years of experience in the information management industry, Alyssa has worked with both public and private sector organizations to deliver guidance for information management success in the digital age. She is responsible for the development of AvePoint’s information and records management solution, AvePoint Records and Cloud Records, and has been involved with implementing our records management solution with government agencies and commercial clients.
A passionate information management professional, Alyssa is actively involved in the industry and is an in demand speaker at conferences and industry events worldwide. She frequently contributes to industry publications and recently won the 2016 award article of the year for the RIMPA IQ magazine for her article titled, "Why you need to think differently about information management".
Senior Solutions Engineer & Product Strategy, AvePoint
Bruce BerendsSenior Solutions Engineer & Product Strategy, AvePoint
Bruce has more than 20 years of experience across multiple technical consulting and management roles, working with businesses of all sizes, public and private organisations, and a wide range of technologies. He has a passion for people, and loves mentoring and leadership as part of managing highly effective teams. His technical specialties are architecture and solution design of Microsoft solutions. Bruce has obtained several Microsoft Certifications, and most recently completed his MCA: Teams Administrator Associate. He is known for bridging the gap between technology and business, and building exceptional relationships with customers.
Are you stepping up to the records management challenge?
As Microsoft Teams usage has skyrocketed and more decisions are being made in the platform, record and information managers have found themselves challenged by how to accurately capture, classify and store the many data types that comprise a Team.
For example, how can a record and information managers ensure their organization is compliant by capturing relevant information across Microsoft Teams? If a record is going to have a longer life than a Team, how records be identified and extracted when a Team needs to be expired?
Finally, we’ll have an open conversation around challenges and potential approaches to information management in Microsoft Teams chat and channel conversations.
Discuss real world approaches leveraged by public and private sector organizations, like:
Metadata and Export Approach
We’ll show how some organizations have created types of Teams that have special metadata types for records management spun up during the provisioning process and how those categories are leveraged.
Automated Records Management Approach
We’ll also show how AvePoint Cloud Records is being used by a government agency to automatically identify, capture and store records in Microsoft Teams and the Microsoft 365 platform.