How and Why MSPs Should Backup Customers' Microsoft 365 Tenants

Learn how to develop the most effective Microsoft 365 backup strategy for your customers

Organizations are moving to the cloud at an accelerated rate to support remote work. With this move to the cloud, organizations need to take a different approach to how they protect and back up their customers' data.

With the move to Microsoft 365, organizations must examine relevant regulations as well as the service level agreement (SLA) to determine if extending the default protection levels is an appropriate strategy. Every SaaS provider, including Microsoft, explicitly assert clients are responsible for protecting their own data.

Yet, several studies showed only about 40 percent of organizations using Microsoft 365 are leveraging a third-party backup solution to protect their data. Protect yourself and your customers by always being able to restore data when its needed.

This guide will help you understand the basics of Microsoft 365 back up, including common data loss scenarios, and how to evaluate the correct strategy for your customers' businesses.