Hāpaitia Limited Enhances Governance and Security in a Shared Microsoft Tenant for Public Sector Customers with AvePoint
Success Highlights
Automated governance minimizes the need for manual intervention
Lifecycle management reduces the risk of sprawl and ensures data is appropriately managed and retained
Ongoing and automated reporting ensures compliance and security
Protection of 7.5+ TB of data in Microsoft 365 and Dynamics 365
Location Wellington, New Zealand
Industry Public Sector
Platform Microsoft 365
Hāpaitia Limited is an IT service provider for the Ohu Ahumahi, a group of eight workforce development councils in New Zealand. Ohu Ahumahi’s mission is to support the councils in creating a greater voice in the vocational education system, improving education pathways, and ensuring the industry’s future skills needs are met. As a public corporation owned by the councils, Hāpaitia provides shared managed services to meet the digital workplace needs of government organizations.
Critical Needs
• Reduce IT management burden
• Prevent workspace sprawl
• Security and compliance reporting
• Comprehensive backup and restore of Microsoft 365 and Dynamics 365 data
The Challenge
IT service provider Hāpaitia Limited manages the shared Microsoft 365 tenant for eight workforce development councils in New Zealand. While the councils share a Microsoft tenant, each has different processes and requirements that Hāpaitia must meet.
To manage the eight councils’ IT needs, Hāpaitia relied on manual processes. Staff would receive requests via email and carry out tasks like inviting guest users, requesting new SharePoint sites, and creating new Teams manually. However, this approach was labour-intensive, time-consuming, and lacked the necessary security and reporting features needed for public sector organizations.
To address these challenges, Hāpaitia sought to find a governance solution that could automate their processes, consolidate their workflows, and provide the necessary reporting features to ensure compliance and security.
The AvePoint solutions have enabled Hāpaitia to reduce manual activities without sacrificing security or control. They have also resulted in significant time and cost savings, maximizing resources and freeing up time to focus on other important tasks.
