Amexio Scales Secure Content Services and Managed Offerings with AvePoint

Success Highlights

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Expanded managed services portfolio to deliver more recurring value to customers 

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Improved customer confidence by strengthening security, compliance, and governance offerings 

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Streamlined content management by consolidating previously fragmented tools and processes 

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Established a stable, scalable foundation to support long-term growth and service differentiation 

Case study Web image 01 680x412
Amexio Logo

Location Paris, France

Industry IT Services

Platform Microsoft 365

Confidence Platform AvePoint Confidence Platform

Amexio Group is a leader in digital transformation, and more specifically in Enterprise Content Management (ECM), Customer Communication Management, Customer Experience Management, and Structured Content Management. With operations dating back to 2006, Amexio delivers strategic advisory through managed services for customers with 500+ users. 

Critical Needs

  • Address growing customer demand for stronger security, compliance, and data visibility
  • Reduce tool sprawl and simplify governance across complex Microsoft 365 environments
  • Keep pace with rapid platform evolution and evolving regulatory requirements like the Network and Information Security Directive 2 (NIS2)
  • Avoid the operation and financial risks of unstable or short-lived vendor solutions 

The Challenge

As customer demands for modern ECM solutions accelerated – especially across Microsoft 365 – Amexio faced intensifying pressure to help organizations navigate growing security, compliance, and governance expectations. “If there’s one thing at the moment that’s very important for our customers, it’s everything around security and compliance. 'Where is my data?' 'Are we sure it’s secure?'” says Tom Laureys, solution director at Amexio.

Customers were simultaneously requesting fewer platforms and more integrated solutions. As Tom explains, IT leaders “don’t want one platform for governance, another for backup, another for security and compliance. They want something that solves as much as possible in a reasonable way.” At the same time, Amexio needed to stay ahead of rapid Microsoft 365 innovation and evolving regulatory expectations such as NIS2. Doing so is an increasingly difficult task without a partner capable of evolving at the same pace.

Stability also played a critical role. Amexio had experienced firsthand the disruptions caused by smaller vendors ending product lines or being acquired. “Having a larger, more stable vendor was an important consideration for us,” Tom shares, acknowledging the operational and financial challenges such instability had caused for both Amexio and its customers.

With security demands rising, technology evolving quickly, and customers seeking consolidation, Amexio knew that continuing to lead in the ECM space required a partner equally committed to innovation. To sustain the growth and uphold the level of excellence their customers expect, they needed a platform that wouldn’t just keep pace with change, but would help them stay ahead of it. 

Quote

The speed with which Microsoft 365 evolves is quite staggering, and we definitely see that AvePoint is really close on those trends and evolutions.

Hans De Bal
Senior Solutions Consultant, Amexio

The AvePoint Solution

As an organization that has built its reputation on deep specialization, technical rigor, and forward-looking content strategy, Amexio approached the selection process with a clear goal: find a partner whose vision matched their own. They required a platform capable of supporting not just today’s governance needs, but the next decade of digital evolution. AvePoint emerged as the partner that could accelerate that strategy.

“The speed with which Microsoft 365 evolves is quite staggering, and we definitely see that AvePoint is really close on those trends and evolutions,” says Hans De Bal, Senior Solutions Consultant at Amexio. It is this alignment that allows Amexio to stay ahead of customer needs and upcoming regulations.

For a consultancy that prides itself on anticipating customer challenges before they materialize, the ability to build forward-looking solutions was essential. AvePoint’s unified platform enabled Amexio to transform how they deliver governance and compliance services, reinforcing their role as a trusted advisor in one of the fastest-changing areas of enterprise IT.

AvePoint’s portfolio also opens new doors for Amexio to scale its managed services strategy. “All the solutions are open for partners to build managed services on top of them – backup, secure workplace management, governance – basically the whole AvePoint platform,” Hans shares. This flexibility also enables Amexio to offer higher-value, recurring services that deepen customer relationships.

Just as importantly, AvePoint's roadmap mirrors the trends Amexio sees emerging in the market. Albeit still early for many organizations, agent governance is an area where Amexio is preparing proactively. “It’s going to be more and more important, and it’s going to help us if we already have the answers before they come up with the questions,” Hans adds.

By pairing their own strategic expertise with AvePoint’s technology, Amexio has strengthened its position as an innovator and leader in modern content services — helping customers simplify complexity, reduce risk, and embrace the future of Microsoft 365 with confidence. 

Outcomes

Through this partnership, Amexio has reinforced its position as a leader in modern ECM — equipping customers with clearer governance, stronger compliance, and a more streamlined approach to managing information at scale. “There’s opportunity for both of us to grow,” Tom says. “The integration that’s going on, the bundling of modules, the dashboarding — those evolutions are important for us and our customers.”

By anchoring their services on a unified, resilient governance foundation, Amexio is now delivering an even higher standard of expertise and long-term stability to the organizations they support. The partnership with AvePoint enables Amexio to anticipate change, simplify complexity, and guide customers confidently through the evolving needs of modern collaboration environments. 

The Road Ahead

As customer expectations evolve and collaboration ecosystems grow more complex, Amexio is already preparing for what the next generation of content governance will require. Amexio plans to continue expanding its AvePoint-powered managed services, particularly in areas of security, compliance, and intelligent collaboration governance.  

“We see a definite future where AvePoint and Amexio can help each other stay on top of the speed of evolution,” Hans says. He emphasizes that the partnership uniquely positions Amexio to guide customers confidently as regulatory frameworks and AI-driven capabilities mature. With a shared commitment to innovation and customer outcomes, Amexio and AvePoint are well-positioned to navigate the next era of secure, intelligent content management. 

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