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Records Management Redefined: What Does This Mean for the Australian Public Sector?

Our crew attended the “Public Sector Digital Transformation & Optimisation” conference in Canberra, Australia from February 19-20. It is a 2-day conference that focuses on change management strategies to help government agencies minimise disruption during their digital transformation journey. 

Transforming business processes within any industry poses different challenges. The same goes for the Australian Public Services (APS). Alana Walsh, Director, Future of myGovDigital Transformation Agency, presented the digital transformation plans for government services in her keynote Digital Transformation for 2019 – Looking to the future of digital transformation and what this means for the APS.” 

australian public service commission logo

We also gained valuable insight on how the Estonian Government became one of the only countries where 99% of public services are available online via Ingmar Vali’s keynote “Estonia – The most advanced digital society in the world.” Vali is the eGovernment Expert, Centre of Registrars and Information Systems (RIK) for the Estonian Government.

Time for a Change: Redefine Records Management with AvePoint 

Our very own Alyssa Blackburn, Director of Records & Information Management Strategy at AvePoint, shared her expertise on as part of the discussion on how to implement and maintain change management strategies to ensure a successful transformation journey for the Australian Public Sector. In her presentation “Redefining Information Management” she highlighted some key areas: 

  • What happens when your users want to transform but your systems and processes aren’t quite up to the task?
  • How does a records manager still maintain oversight with the rapid growth of content created in SharePoint and Office 365 and ensure that it is managed compliantly?  
AUS Record Management 1
AvePoint records management workflow

Alyssa said, “It was great to participate in this conference and share my knowledge with the Public Sector audience. Managing information doesn’t have to be cumbersome and can be easily automated with new technologies. My tip is to make sure your data is born classified, labeled, and protected from the get-go. By having automation and governance strategies in place, you can allow users to work how they want without knowing they’re working how you want, and that’s the key to success.”

Looking for more info? Check out the handy resources below:


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