Talent Spotlight: Lily (Van) Tran, General Manager of AvePoint Vietnam

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This spotlight features Lily (Van) Tran, General Manager of AvePoint’s Vietnam office. Though Van supports our Vietnam office, she has been based out of Singapore since joining AvePoint in 2018.

In her current role, she’s establishing our presence in Vietnam and supporting their local hiring needs. Prior to this role, she served as a Business Analyst, then Lead Business Analyst, which gave her the chance to sharpen her team management skills.

What do you like most about your job?

People say business and technology are two different worlds, but a Business Analyst makes the lives of both business and technical people easier and fills in the gap between the two worlds. This is what I love most about my job.

An internal Business Analyst (a.k.a. Product Manager) focuses on product development, but sometimes forgets about market demand. An external Business Analyst focuses on understanding demand before building product, but sometimes forgets about user experience. My role at AvePoint has exposure to both internal and external sides. I can consult with customers, elicit requirements, and build solutions with a product mindset. This uniqueness is a golden opportunity!

What does leadership mean to you?

First, leadership means lifting up people around you. It’s designing a platform to put people in the right place and provide relevant support for them to excel. Second, it means leading a team to achieve a common goal. The mission must be successfully completed so that the platform can be sustainable and scalable. Third, leadership means trust and respect, and a willingness to provide support to your team. People work most effectively when their work is recognized.

What advice would you give to future new hires?

Don’t be afraid to ask questions, but ask the right questions to the right people. At AvePoint, no one will turn you away.

What is your motto or personal mantra?

“Stay hungry, stay foolish.” In search of wisdom, people grow from both success and failure. The secret of success and lessons learnt from failure will equip you better for the next journey and level you up as a better version of yourself.

What is the one thing you can’t live without?

Music. I agree with Plato in that “music gives a soul to the universe, wings to the mind, flight to the imagination and life to everything.”

What are three career lessons you’ve learned thus far?

  1. You need to know what your core values are, and ensure that you can excel those.
  2. Don’t limit yourself on a given scope of work. Do try other things to build up your values.
  3. Embrace new technology. In this world, IT is a new norm.

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